In a nutshell
- We don’t require any personal information that we don’t actually need.
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of one of our services.
- We don’t store credit card information on our servers.
Like most website operators, Khai Chan Services (“KCS”) collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. KCS’s purpose in collecting non-personally identifying information is to better understand how KCS’s visitors use its website. From time to time, KCS may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
KCS also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blog. KCS only discloses logged in user and commenter IP addresses undr the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to KCS’s websites choose to interact with KCS in ways that require KCS to gather personally-identifying information. The amount and type of information that KCS gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account at the Call Tracking Service to provide a username and email address. Those who engage in transactions with KCS – by purchasing access to the Call Tracking Service, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, KCS collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with KCs. KCS does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
KCS may collect statistics about the behavior of visitors to its websites. For instance, KCS may monitor the most popular posts on our blog or use spam screened by the Akismet service to help identify spam. KCS may display this information publicly or provide it to others. However, KCS does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
KCS discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on KCS’s behalf or to provide services available at KCS’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using KCS’s website, you consent to the transfer of such information to them. KCS will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, KCS discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when KCS believes in good faith that disclosure is reasonably necessary to protect the property or rights of KCS, third parties or the public at large. If you are a registered user of the KCS website and have supplied your email address, KCS may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with KCS and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. KCS takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If KCS, or substantially all of its assets were acquired, or in the unlikely event that KCS goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of KCS may continue to use your personal information as set forth in this policy.